C

Commonwealth of Massachusetts

State government provides public services

Lead CNA (Nursing Assistant 3)

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeHolyoke, MA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years of full-time or equivalent part-time professional, paraprofessional, or technical experience providing nursing care, medical services, or paramedical services to clients or patients in a hospital, clinic, or medical facility, including at least one year in a supervisory capacity; equivalent combinations may apply.
  • An Associate's degree or higher in medical technology, medical assisting, nursing, nurse education, or medicine may substitute for up to one year of the required experience, but cannot substitute for the supervisory year.
  • Registration as a Certified Medical Assistant by the American Association of Medical Assistants may substitute for one year of the required experience.
  • CNA certification from an accredited Certified Nursing Assistant program.
  • CPR certification from an American Heart Association-compliant program.
  • Ability to achieve competency in accurately taking and recording vital signs, including knowing when to report abnormal results to supervisors.
  • Knowledge of laws, rules, and regulations governing assigned activities.
  • Knowledge of policies, procedures, specifications, standards, and guidelines governing assigned activities.
  • Maintain CPR certification.
  • Skilled use of computers, email, shared network folders, and contemporary nursing software, including Electronic Medical Records, as required for work assignments.

Responsibilities

  • Provide and document bedside care based on each veteran's plan of care and physical, psychosocial, emotional, and age-specific needs; contribute to the interdisciplinary process and report care outcomes.
  • Provide daily patient care, including bed, tub, and bath care; mouth, skin, and foot care; incontinence and catheter care; vital signs; weights; and activities of daily living.
  • Transfer and ambulate patients, maintain positioning and body alignment, and perform passive range-of-motion exercises.
  • Follow each veteran's bowel and bladder program.
  • Report and document patient care activities, particularly changes in condition, skin, behavior, or habits.
  • Use sound judgment and interpersonal skills to solve problems and promote a professional, safe, and productive environment.
  • Report complaints from patients or family members to supervisors.
  • Respond to emergencies.
  • Transport patients to the dining room and other activities.
  • Accompany veterans to medical appointments off campus when required.
  • Maintain competencies in patient care, nursing assistant documentation, procedures, and equipment to support safe care and compliance with long-term-care regulatory standards.
  • Communicate with other departments, share information through inter-shift reports, and provide input at staff meetings.
  • Assist with recreational activities.
  • Provide support and guidance to CNA I and CNA II staff, collaborating across shifts to ensure policies, procedures, and standards of care are followed consistently.
  • Facilitate staff scheduling for in-services and training.
  • Participate in interview panels for selected applicants and complete interview grading forms.
  • Complete assigned audits of CNA documentation and submit results to designated leaders.
  • Assist with orientation of newly hired CNAs to ensure practice follows policies, procedures, and standards of care; help create and maintain daily assignment sheets.
  • Support and participate in the IDC process.
  • Conduct regular environmental audits and complete monthly unit status reports.
  • Attend monthly CNA III and related meetings.
  • Perform other related duties as required.

Desired Qualifications

  • Certification in dementia, hospice, or another relevant discipline.
  • Ability to establish effective relationships with individuals, families, and team members.
  • Attention to detail and readiness to respond appropriately when needed.
  • Ability to maintain accurate records and exercise discretion when handling confidential information.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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